Step 1: Click on the Vault icon on the Global Navigation Bar or click on the link within the Update Password email (this will take you directly to step 4).
Step 2: Resources that are nearing expiration will show the number of days left before they expire on the far right. Hover over the Resource that needs to be updated.
Step 3: Click on Edit Resource.
Step 4: Update the Password Expiry period in days and the password value of the resource.
Step 5: When you type in the new password value for the resource, a pop-up window appears immediately below, displaying the recalculated expiry date of the resource. Click on the Confirm button to lock in the new password.
Note: If the user does not click on the Confirm button and instead clicks outside the pop-up window or on the Save button, the password value will not be updated.
Step 6: Click on Save to complete the process.
Important: If the username value of a Resource is changed, the password value needs to be updated as well.
The expiration period of the Resource will reset once updated.
Tip: Reminder emails will be sent to all contacts with access to the Vault, therefore, ensure a plan within your organization of who will update the Resources upon receiving the notifications. This will help avoid duplicative password updates.